Privacy Policy

Effective date: 1 January, 2024

We are North & Warren, LLC (N&W, we, us and our) and we operate Cool Material (the Site)

We are committed to protecting your privacy. In this Privacy and Cookies Policy for our Sites, and the services, features, content or applications we offer, including our Content (defined below) (collectively with the Sites, the “Services“). We explain who we are, why and how we collect, store, share and use (together, “process“) personal data (“Personal Information”), as well as your rights and how to contact us.

North & Warren is a media company. We work across our Sites, our social media channels and/or other third party platforms to whom we license content (referred to together in this policy as “North & Warren”). We collect, receive, record, produce, store, publish and otherwise use or disseminate editorial, journalistic and/or commercial content (collectively, “Content“). As part of our media business, we may gather and/or receive information from a wide variety of sources (including without limitation from people, companies, organizations, events, meetings, public records, the Internet, filming, audio-recording, photography and social and other media, and other published content or documents). We may publish, disseminate, make available and/or share Content via Cool Material (“Publishing” or “Published Content“). Publishing is carried out in multiple ways (including via online articles, video, audio-visual pieces, photographs, newsletters, archives and social media) and about diverse topics. Content may sometimes include Personal Information. Not all Content we process is Published.

Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it. By engaging with our Services, you acknowledge you have read and understood this privacy policy.

We are the data controller of the personal information processed in relation to this policy, except where this policy explains otherwise. This means we are responsible for treating your personal information safely, in accordance with applicable data protection and privacy laws.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to: any third party websites, services and applications and any affiliated brands (“Third Party Services”) that you elect to access through the Service or to individuals that we do not manage or employ. We do not have any responsibility or liability for these policies or any content on Third Party Services and do not necessarily endorse the views expressed within them. We have no control over the availability of any of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access. Please refer to Information You Elect to Share for further information.

We process information about you in the following contexts:

When you sign up to one of our newsletters or to receive text messages from us, you will provide us with your email address or phone number. If you sign-up by providing your email address through Facebook, we will get your email address from Facebook. That’s it, we don’t ask for anything extra.

When you sign up to receive a physical or electronic magazine subscription from one of our publications, you may provide us with your account number, name, title, company name, address, city, state, zip, country, phone number, email address and phone number.

If you enter one of our competitions, sign up for one of our digital events, or participate in other giveaways, you agree to the relevant competition or event terms, and may provide us with your first and last name, age, email address, phone number, postal code and any further information listed in the relevant sign up form. You may also need to provide us with further information to verify your identity if you win.

If you email us, you provide us with your email address, and any other information you choose to provide (for example, your name or information in your email signature).

If you follow us on another website or platform, we generally do not get any Personal Information about you from them.

However, if you engage with us on another website or platform, for example by leaving a comment on our page, we can view these comments via that relevant website or platform. Similarly, if you message us directly on another website or platform, we will have access to the Personal Information you have chosen to provide to us via that relevant website or platform (for example, if you send us a picture) – we don’t, however, copy or store that information anywhere else.

Please refer to the relevant other website or platform’s terms & conditions and privacy policy.

As part of our editorial, journalistic and/or commercial activities in relation to Content, we may receive, collect, store, analyze, Publish, use and otherwise disseminate or process (in any media) personal data for the purposes of and/or in connection with our Publishing activities.

We may from time to time ask you (and our readers generally) to submit your own text, video and/or audio recordings and/or photography to us. If you respond to one of our submission requests, you’ll be providing us with the contact details from which you make your submission (e.g. email address or online handle), and any additional information you provide alongside it (for example, extra information about a video). Where you provide information to us for media purposes, including by communicating with one of our editorial team or providing them with information (including by making your information available), you acknowledge that we may process this information including with a view to Publication. If you have any concerns about confidentiality when responding to one of our submission requests, please email us at [email protected]. Please read the rest of this policy carefully, including in particular the information about How Is My Information Used? and How long we keep your information.
We may receive video and/or audio recordings or photography which other individuals submit to us, for example videos of public events.

If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.

If you provide us feedback or contact us for support, we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.

We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.

We collect information that you provide as part of a co-branded promotion with another company.

If you apply for a job, we may collect your name and contact information, along with a copy of your resume, work history or work authorization information.

We collect information from you if you work for us as an independent contractor, or if we contract with you for services. We may collect your name, address, email address, social security number, bank account information, and demographic information.

When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third-party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.

We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. This information can be used to identify your IP address. See our Cookie Policy for more information.

We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. See our Cookie Policy for more information.

In some jurisdictions, our e-commerce platforms allow you to shop and make purchases directly from our Services. These platforms may provide us with your name and email address. We may use this information to send you communications relevant to your interests. We do not collect credit card or other payment processing information from these platforms.

Aggregate information does not include any personal information which you can be identified from. We share aggregate information with our partners, service providers and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them.

In addition, these third parties may share with us anonymized, aggregated or otherwise non-personal information about you that they have independently developed or acquired.

We may share our Content across Cool Material and third party distribution channels. Our Content may be seen globally by our users and viewers, including users of the Internet and/or social media platforms, as well as third parties’ platforms and channels who license or purchase our Content.

We may also disclose your personal information to:

We will disclose your personal information to third parties if we buy or sell part of our (or another) business, or if we are required to do so in order to comply with a legal obligation.

In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests (as explained above), or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and to prevent cybercrime, including spam/malware prevention.

We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner, the information you provide will be shared with us and with them. Their use of this information is not governed by this Policy.

We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

You may access other Third Party Services, including other websites and platforms, through the Services for example by clicking on links to those Third Party Services from within the Site. We are not responsible for the privacy policies and/or practices of these Third Party Services, and you are responsible for reading and understanding those Third Party Services’ privacy policies. This Privacy Policy only governs information collected as part of our Services.

Where you engage with Cool Material accounts on other third-party websites or platforms (for example, social media), some of your activity may be public by default. This may include, but is not limited to, content you have posted publicly on those websites or otherwise through the Services, such as written posts, comments, or other submissions by you. Please also remember that if you choose to provide Personal Information using certain public features of other websites or platforms, then that information is governed by the privacy settings of those other websites or platforms and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you submit when engaging with Cool Material on other websites or platforms.

We store all of our information, including your IP address information, using industry-standard techniques.

Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal information, but we cannot guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Our original recordings are kept on secure, password, protected servers or networks. However, our Content is posted publicly on the internet. Published Content will made freely available via the internet where it is not subject to additional security measures.

We may operate registration and/or paywalls in relation to Content. Some of those Sites may permit you to create an account. When you do, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA) that may not be subject to equivalent Data Protection Law.

North & Warren may also record Content in the EEA, the UK, the US, and in other countries around the world. Your personal information which we record or otherwise receive or collect is sent to and stored on secure servers located in the United States. Such storage is necessary in order to process the information.

Where your information is transferred outside the EEA, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognized legal adequacy mechanism, and that it is treated securely and in accordance with this privacy policy.

We may transfer your personal information outside the EEA, including but not limited to, the following reasons:

If you have subscribed to any of our newsletters, we retain Personal Information for as long as you remain subscribed. If you opt-out, we will retain only the minimum information needed to make sure you don’t receive any unwanted communications from us.

We retain any first-party cookie information as set out in our Cookies section.

We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.

Content, including Recordings, and other information associated with Content (including but not limited to talent and other release agreements) is retained for:

Our Content is Published on or through Cool Material, and will generally remain available on Cool Material for as long as Cool Material continues to produce, Publish and store its Content.

Content and other information associated with it (including but not limited to talent and other release agreements) whether or not Published is retained by us, and may be used for Publishing in the future.

All Content, recordings (used and unused), and other information associated with the relevant Content (including but not limited to talent and other release agreements) are stored in accordance with our Content Library guidelines.

You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features (e.g. newsletter sign-ups).

You have the right, under certain circumstances:

If you signed up to receive text messages from us, you may unsubscribe at any time. You may opt out of text messages by replying STOP.

Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us at [email protected]. You can also change your marketing preferences at any time as described in Our promotional updates and communications’ section;

Please be aware that recordings made pursuant to an agreement between us and you (whether written, or when you enter an area we have posted Filming Notices around to let you know that filming is occurring), or, generally, any recordings made in public are not based on consent.

You can exercise the rights listed above at any time by contacting us at [email protected].

Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name and email address. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

Your data protection rights must be reconciled with the rights of freedom of expression and information. Where our processing of personal data is for journalistic purposes or for the purposes of academic, artistic or literary expression, your rights to the protection of your personal data may not apply or may be outweighed by the rights to freedom of expression or information and/or our legitimate interests or rights.

The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your Personal Information, as well as deal with any complaints that you have about our processing of your Personal Information.

This policy was last updated on 15 November 2023.

Any changes we make to this policy in future will be posted on this page. If we make any substantive changes, we will notify you by e-mail or through a pop-up within our Sites. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last modified.

If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to [email protected]. We will make every effort to resolve your concerns.

IP Address Information and Other Information Collected Automatically:

We automatically receive and record information from your web browser when you interact with the Services, including your partial IP address and cookie information. This information is used for preventing cybercrime, including fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on).

Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Sites. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.

Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Sites and otherwise use the Services through the Internet.

Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are. As noted, however, we do use cookies to identify that your web browser has accessed aspects of the Services and may associate that information with your web browser.

Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave cookies active, because they enable you to take advantage the most attractive features of the Services.

This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. For example, third party websites to which a link points may set cookies on your computer.

To support and enhance the Services, we may serve advertisements, and also allow third parties to serve advertisements, through the Services. These advertisements are sometimes targeted and served to particular users and may come from third party companies called “ad networks.” Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms.

Advertisements served through the Services may be targeted to users who fit a certain general profile category may be based on anonymised information inferred from information provided to us by a user, including Personal Information (e.g., gender or age), may be based on the Services usage patterns of particular users, or may be based on your activity on Third Party Services. We do not provide Personal Information to any ad networks for use outside of the Services.

To increase the effectiveness of ad delivery, we may deliver a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their website.

We collect statistical information about how both unregistered and registered users, collectively, use the Services (“Aggregate Information”). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you or your web browser.

DNT is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. No standard has been adopted to date. As such, we do not generally respond to “do not track” signals, nor do most other websites.

Microsoft Internet Explorer

Google Chrome

Safari

Mozilla Firefox

Opera 6.0 and further

Under California law, specific disclosures are required and California residents have additional rights regarding their personal information. Please review these additional privacy items to learn more.

Categories of Personal Information We Collect

The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”) requires specific disclosures for each category of personal information that we collect and may provide to others. Some of the ways in which we provide personal information to others may constitute “selling” or “sharing” for targeted advertising.  The table below summarizes our general data handling practices which are more fully described in Sections B, C and D of this Privacy Notice.

For each of the categories listed above, we will retain your personal information for as long as needed or permitted, depending on the purpose for obtaining that data and consistent with applicable laws. We will keep your personal information for as long as we have a relationship with you (e.g. to provide you with the Magazine Services or to complete transactions that you request). Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:

In some circumstances, you may ask us to delete your personal information.  To do so, please email the details to N&W and include your name, email address, California postal address as well as your subscription account number, if you have an active subscription.   You may also exercise your right by sending physical mail to our mailing address.

You may request that we modify or update your personal information if it is inaccurate. Please be aware that not all personal information is able to be corrected, and we reserve the right to deny a request to correct your information where exceptions apply. To request that we modify or update your personal information, please email N&W at [email protected]. and include your name, email and postal address, as well as your subscription account number, if you have an active subscription, and specify the personal information you would like to be corrected and what you would like the change to be. Please note that if you would like to correct the email you use to receive newsletters from us, you must unsubscribe from the newsletters and re-subscribe using your preferred email address.

CCPA provides California residents with the right to limit or opt out of the use of your personal information for certain purposes, including the below:

Please remember that cookie-level opt outs are browser and device-specific and applied to the website (domain) with respect to which you complete your opt-out request. If you use multiple devices such as your smartphone, laptop or tablet or you visit multiple North & Warren websites, you will need to submit separate requests from these devices or for these websites.

Right to Opt Out of Sale/Targeted Advertising: We may “share” your personal information with third parties for targeted advertising purposes or in ways that constitute a “sales” under CCPA. You may request that we not “sell” or “share” your personal information on a going forward basis for these purposes. To do so, please click on the  link in the footer of the website, and submit an opt out form, including your name, email address, California postal address, as well as your subscription account number, if you have an active subscription. If you reengage with us after opting out of the “selling”  or “sharing”  of your personal information for targeted advertising, such as by ordering a new subscription, buying a product, signing up for a newsletter and/or entering a sweepstakes or contest you acknowledge that your personal information may be used and shared in accordance with this Privacy Notice, including in ways that may constitute a “selling” or “sharing” under CCPA. 

Right to Limit Processing of Sensitive Personal Information: Certain pieces of personal information that we have about you may be considered “sensitive” under CCPA. You may request that we only use or provide this personal information to others for certain purposes, subject to exceptions. To submit a request to limit the processing of this personal information, please email N&W and complete an opt out form including your name, email address and your California postal address, as well as your subscription account number if you have an active subscription. You may also exercise your right by sending us physical mail to our corporate address.

You may exercise any of the above rights without fear of being discriminated against.

We use the information you provide to make your CCPA rights requests to verify your identity, locate the personal information we may hold about you and act upon your request. We strongly recommend that you submit the email and postal address that you used when you created accounts, ordered subscriptions or signed up for a newsletter.  After you submit a CCPA rights request, you will be required to verify access to the email address you submitted.  You may receive an email with a follow-up link to complete your email verification process.  You are required to verify your email in order for us to proceed with your CCPA rights requests.  Please check your spam or junk folder in case you can’t see the verification email in your inbox.  If you are a California resident and have any questions regarding your CCPA rights under this Privacy Notice, please contact us at [email protected].

Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the Sites.

This article was originally published on November 15, 2023